At play bd, every piece of personal information you share is a trust we take seriously. This Privacy Policy clearly outlines what data we collect, how we use it, and how we keep it protected.
This Privacy Policy applies to all services on the play bd platform. By creating an account on play bd, you are considered to have accepted this Privacy Policy.
We believe transparency is the foundation of trust. That's why this entire policy is written in plain, straightforward language — no complex legal jargon.
The first and most important part of play bd's Privacy Policy is this — you will know exactly what information we collect. We only gather what is genuinely necessary to operate our services.
We never store your password in plain text. Passwords are kept as encrypted hashes that no one can read — not even our team.
Play bd collects your information in several ways. Each method is explained in detail below so you have a full and clear picture.
When you open an account on play bd, fill out a registration form, submit KYC documents, or contact the support team — the information you provide is collected directly from you.
When you use the play bd website or app, certain information is collected automatically — including your device details, browser type, IP address, and how long you spend on each page.
During payment processing, bKash, Nagad, or Rocket sends us a transaction confirmation. We only receive the success status of the transaction — not your mobile banking PIN or full account details.
Play bd will never call or SMS you to ask for your password, PIN, or OTP. If you receive any such communication, treat it as fraudulent.
Every piece of data collected on play bd is used for a specific purpose. We never use your information unnecessarily.
| Data Type | Purpose of Use |
|---|---|
| Name & Contact Information | Account management, customer support, and sending important notifications |
| Identity verification details | Completing KYC, age verification, and fraud prevention |
| Financial Information | Processing deposits & withdrawals, and resolving disputes |
| Usage Data | Platform improvement and personalized experience |
| IP & Device Information | Security monitoring and detection of fraudulent activity |
| Betting History | Responsible gaming monitoring and personalizing promotional offers |
Under play bd's Privacy Policy, your data is never sold to third parties for marketing or advertising purposes.
Play bd never shares your personal information with outside parties unnecessarily. However, limited information may be shared in the specific circumstances outlined below:
The necessary information is shared with bKash, Nagad, and Rocket solely to process deposits and withdrawals. This data is used exclusively to complete transactions.
If we are required to disclose information under Bangladeshi law or by order of a regulatory authority, we are legally obligated to comply — however, only the minimum necessary information will be shared.
We work with select technology service providers to operate the platform. Each of them is bound by confidentiality agreements and is prohibited from disclosing your information to any third party.
What we will never do: We do not sell your data, share it with advertisers, or use it for any marketing purpose without your consent.
The play bd website and app use cookies. Cookies are small text files stored on your device that help improve your browsing experience.
You can disable cookies from your browser settings, though some features on play bd may not function properly as a result.
Play bd does not use any third-party advertising tracking cookies. Your browsing data is never shared with advertisers.
The most important aspect of play bd's Privacy Policy is keeping your information secure. We use the highest industry-standard security technologies available.
In the event of a security breach, we will notify affected users within 72 hours and advise them on the steps they need to take.
If you have an account on play bd, you have certain rights over your personal information. We respect those rights.
You can find out at any time exactly what information play bd holds about you. Submit a request to our support team and a detailed list will be sent to you within 30 days.
If any of your stored information is incorrect, you can request a correction. After you contact the support team and the necessary verification is completed, your information will be updated.
After account closure, you may request deletion of your personal data. However, we are legally required to retain certain information for a specified period.
You can unsubscribe from play bd promotional emails or SMS at any time.
To exercise any of the rights above, write to us at: support@playbd.app — We will respond within 7 business days.
Play bd does not retain your data longer than necessary. The general policy is as follows:
After the specified period, data is securely and permanently deleted.
Play bd may update this Privacy Policy at any time. For significant changes, users will be notified in advance via email or through the platform.
The date of each update will be noted at the top of this page under "Last Updated". We recommend checking this page regularly to stay informed.
Continued use of play bd services after any policy update will be considered acceptance of the revised terms.
For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:
Our privacy team will respond to all requests within 7 business days.
We don't just make promises about protecting your data — we take real, effective action.
Play bd's Privacy Policy is written in plain, straightforward English — no conditions buried in complicated legal language. What's written is what applies.
Every transaction and piece of personal data is protected with 256-bit SSL encryption. There is no compromise on security.
Your personal data is never sold to third parties or used for advertising. That is play bd's commitment.
You can view, correct, or delete your information at any time. You own your data — play bd is simply the custodian.
No information is retained beyond the period it is needed. Once that period expires, data is permanently and securely deleted.
Our support team is always ready to help with any questions about data privacy. Reach us directly via live chat or email.
Your information is completely secure at play bd. Start your betting experience on a platform you can trust — today.